Promise, Vision and Mission Statements

The Bill Marsh Promise

We Promise...

  • You'll get our best price, right up front.
  • You'll always be treated fairly.  
  • Your time will be respected.
  • And if you're ever disappointed for any reason, your voice will be heard.
  • We'll treat you right... that's a promise!

The Vision of Bill Marsh

To be the reference point for customer service in the markets we serve.

The Mission of Bill Marsh

"We strive to create positive experiences ... every customer, every day."  We want to make every step of the ownership process -- from purchase, to service, to our body shop, to parts and accessories -- a positive experience.

We are committed to leadership.  We will be...
  • Leaders in our markets
  • Leaders in our communities
  • Leaders in innovation
  • Leaders in operational excellence
We will provide...
  • Growth for the future
  • Financial strength for the company
  • Opportunity for people

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